Our Privacy Policy

We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect information in connection with our products Acerna Track and Acerna Fence, our webshop, customer web portal, and mobile application.

We collect personal information when you make purchases through our webshop, sign up for a subscription, or use our app. This information includes:

Contact Information: Name, address, email address, phone number.
ayment Information: Credit card details or other payment information.
Usage Data: Through Google Analytics, we collect anonymized information such as IP address, device type, browser version, pages visited, and time spent on pages.

Your information is used to:

• Process your orders and manage your subscription.
• Provide customer support and handle inquiries.
• Improve and personalize your experience on our website and app.
• Perform analytics and summaries through Google Analytics to understand how our service is used and to improve our offerings.

We only share your personal information with third parties when necessary to provide our services, such as:

• Payment processing systems for transactions.
• Delivery services to ship your order.
• Google Analytics for web analysis.
  We do not share your information with other third parties for marketing purposes without your explicit consent.

Under the GDPR, you have the right to:

• Request access to and correction or deletion of your personal information.
• Request restriction of processing your data.
• Object to processing.
• Request data portability.
  To exercise these rights, please contact us using the contact details provided below.

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, dissemination, or destruction.

Our website uses cookies to enhance your experience. You can control the use of cookies through your browser settings.

We may update this policy from time to time. The latest version is always available on our website.

If you have any questions about this policy or our processing of your data, please feel free to contact us.